Customer Testimonials
Easiest and best car experience ever. I will tell everyone I know to go there
Louis immediately greeted us with a smile and a welcoming experience. I was very grateful with his patience throughout the whole process. By the end of the day, I walked out happy and a new bronco!
Had a seamless experience working with Jay Wiggins on purchasing vehicles for our company. Jay efficiently found the vehicles we needed and simplified the process. Looking forward to choosing this dealership for our future vehicle needs.
He was very kind and attentive. He was very patient and helped us find the perfect vehicle!
Louis Thompson lll make us fill very welcome and did a great job with us on this Ford Ranger thanks Louis.
If easy going, low pressure and professionalism is your ideal way to purchase a new or used car, ask for Jay Wiggins at Jim Ellis Ford. Customer service and ease in purchasing seems to be what Jay aims for with his customers and it is definitely a winning combination at this dealership. I’ve never had such a great experience in trading in a car before. Would highly recommend Jay to help anyone with their car purchase and Jim Ellis Ford in general. Thanks for making my experience so painless and valuing my time while going thru this process!
Louis was great! Would buy from him again! All the staff is so kind and helpful.
Courtesy, efficiency, and a place I would recommend! Go see Denis and the team to get a great experience!
Everything was great, except .having to wait 90 minutes for finance. This area needs improvement.
Mr. Thompson has been a pleasure to work with. Jim Ellis Ford made the buying process so easy. Go see them for your next Ford purchase!!
Great, fast, no hassle, easy. Gave me the keys and let me go take it for a drive. No pressure at all.
We loved working with Keven! He was so great. Definitely recommend going to see him
Louis was fantastic from the onset - knowledgeable, patient, made me feel comfortable & find the right fit for me, & honestly the most fun car buying experience I’ve had!
Nice people who cut to the chase quickly and got the deal done fairly. Minimal semantics.
I had the absolute pleasure of working with Louis and I couldn’t be more grateful for the experience. From the moment I walked in, Louis was so attentive to everything I wanted in my new truck. His energy was warm, kind, and welcoming, which immediately put me at ease throughout the entire process. Louis made sure to really listen to my needs and went above and beyond to ensure I was happy with my purchase. If you’re looking for someone who genuinely cares about your satisfaction and makes the car-buying process effortless, I highly recommend working with Louis!
Worked with Louis on a special order F-150. He was FANTASTIC to work with - communicative, responsive. A super nice guy, very knowledgeable and wants to make sure everything is perfect.
Tom in sales was great!. Would purchase another vehicle in the future from this dealership.
Louis was phenomenal! He was super kind and transparent. I didn’t feel like he was just trying to make a same, but genuinely wanted to see me happy. Andre, the financial director also went above and beyond to get the financial aspect of the sale right for me. I definitely recommend both of them for your car buying needs.
My husband and I visited Jim Ellis Ford in Sandy Springs to find a car for our daughter, and we couldn't be happier with our experience. Jay Wiggins was incredibly patient and took the time to answer all our questions. The pricing was excellent, and we’re excited to drive our daughter's new car home today. Thank you, Jay, for your outstanding service!
He made the process easier, he also understood and honored a majority of our requests during the purchasing process.
My experience was excellent! The employees are very friendly and helpful. I would shop here again and recommend it to my friends and family.
Louis was genuine, warm and friendly from the beginning to the end. He was knowledgeable and willing to work with us.
Keven, my sales guy was amazing. He communicated with me throughout this entire process. The process was simple. And he made sure I felt comfortable. I highly recommend.
Jay Wiggins was extremely helpful in my purchase of my Ford vehicle. I appreciate his help.
MICHAEL BUCK WAS PHENOMENAL! NO HASSLES, WAS ABLE TO OFFER ME A GREAT DEAL I COULD NOT REFUSE, MADE TRADING IN A VEHICLE SIMPLE, ALL AROUND A REFRESHINGLY GREAT EXPERIENCE!
5 Star/white glove treatment from my first interaction with Louis Thompson. He listened to what I was looking for in my next vehicle and I am extremely happy and satisfied with my vehicle. He was knowledgeable across the board regardless of the vehicle. This is my first experience with a Jim Ellis dealership and it won’t be my last thanks to my experience with Mr. Thompson.
We recently had the pleasure of working with Louis at Jim Ellis Ford! The instantaneous warm smile and genuine and enthusiastic personality immediately made us feel at ease. We never felt rushed or pressured as we continued to do our research on the vehicle that we were interested in potentially buying. Louis and his manager, Armen, worked with us over the course of a couple of days to finalize the purchase of our new vehicle. I highly recommend Louis, Armen, and buying a vehicle at Jim Ellis Ford.
I recently had the pleasure of working with Louis (LT3) at Jim Ellis Ford, and I can’t express enough how grateful we are for their exceptional service. From the moment we walked in, Louis greeted us with warmth and professionalism. He took the time to listen to our needs and preferences, and let us take an extended test drive. Thanks to his dedication and negotiation skills, we secured a fantastic deal that exceeded our expectations! It’s rare to encounter someone who genuinely cares about their clients, and Louis is truly a pleasure to work with. If you’re ...
Kevin was amazing. Made me feel like I'm in the right place. Customer Service and Professionalism was on point. Very satisfied with my purchase. Thank you!
Great experience. Easy to work with would do business with them again and recommend them to anyone.Thank you
I am a person who does not like pressure. I do my research and I like a salesperson to answer my questions and help me decide without pressuring me. Louis was there to answer all my questions, was very reasonable with my requests and was understanding when I said no. He avoided unnecessary verbiage and for me he was a 5 star in his treatment.
I had such a great experience driving from Knoxville to Atlanta everything was already in order so I was in and out real quick which was appreciated. The professionalism was top tier and I can highly recommend that anyone make a drive to visit Louis and the team at this dealership!
Dealership has products in stock and sales associate Jim Wiggins was very helpful and knowledgeable.
Great customer experience. Everyone was friendly & personable. There was no pushing of unwanted services or products.
Before I shopped this dealership- I looked at the reviews online and Jay Wiggins name kept coming up. So I called and asled for him and told him I was from out of state and they had a truck I was interested in. He was very knowledgeable and professional. We discussed the must have options that I was interested in and made sure the truck checked all the boxes before I drove 3+ hours down. He listened to wish list and we went over all the options and my budget concerns. He involved his sales manager Armen because there were a ...
I called on phone to ask about a truck and it invoice. He answered all questions I had about invoice. I went to dealership that same day to purchase the truck. No pressure at all.
Mike Buck and the management team created a fast, fair, and fun experience. Price was fair and experience was ultra pleasant.
Jay Wiggins at Jim Ellis was amazing to work with! We never felt pressured and he kept in touch when he found the exact truck we came in looking for! We will forever buy our vehicles from Jay Wiggins at Jim Ellis Ford!! He made the buying experience enjoyable even with three kids with us!
A very thorough and charismatic man. He’s provides you with so much beneficial information, the amount of time you’re here is worth it. He’s incredibly knowledgeable and has a well versed understanding of the car business (credit, refinancing options, recommendations, etc) as a whole. Ask him anything and he’ll be willing to answer!
Michael Buck and everyone involved in my experience were all so helpful and friendly. I literally from beginning to end was finished in about 2 hours. Highly recommend this dealership and Michael Buck.
Thom & Irving rock. They really went out of their way to make a deal that worked for me and that was in my best interest.
Extremely knowledgeable, helpful, and considerate. Excellent service from Jay Wiggins and extremely happy with my purchase.
Worked with Jay Wiggins, did a great job with working with me to get the car I wanted! Very knowledgeable about how the car works and all its features. I didn’t leave confused or asking questions about how the car worked and what extra features it had.
Communication was great along with attention to detail. Luis definitely goes the extra mile. Treat him right he will treat you right. Definitely worth the trip from Florida. The whole staff was on point,
No high pressure sales and will do their best to help you find what your looking for. Fair pricing and exemplary staff. A real class dealership.
Louis was a pleasure to work with. Thank you so much for helping me get my new truck.
Louis was very helpful to get us in the right car. Emailed and texted pictures to make sure we were informed
Worked with Jay Wiggins, process was quick, and easy. Jay was super friendly and easy to talk to. Had to go back up there today and everyone was friendly. Thanks for the new ride.
Louis is amazing! No hard sell. Great communication. Very helpful. Lets you make your own decision. Highly recommend him!
Very professional and transparent. Great experience and terrific customer service from Denis Esapa. Thank you.
Jay Williams was great to work with. He was responsive and listened to our needs and helped us find the right car for the right price.
Louis was a great salesman. Understood what I was looking for and took me right to it.
Jeremy Ellis Was very professional answered all my questions and made a deal happen I was happy with. Arranged to have me picked up from my flight and made the buying experience as easy as possible. Would highly recommend Jim Ellis ford and Jeremy Ellis for your next purchase.
I drove up from South Georgia and found just what I was looking for at Jim Ellis Ford. Great salesman to work with and hassle free experience.
Who comes to meet you as soon as you park the car??? That is what Louis did. He came and got me from my car. Right there I received V.I.P treatment and I absolutely loved it. Louise helped me pick a car and make some sone financial decisions. That is what I call first class customer service from Louis. Leaving Ford a very satisfied customer. Louis you are the best. He went out of his way and gave me excellent service.
Awesome and super exciting experience at Jim Ellis Ford purchasing my first truck with Buck. Buck was super laid back, very professional, knowledgeable, and genuine. You've converted a German car lover into a truck person. I'll see you in a few months to purchase a Raptor or 250 from you! The entire Ford staff I encountered was amazing! You've earned a loyal customer!
Very easy to work with and was very attentive to our needs. Highly recommend working with jay wiggins.
Absolutely stellar! Best car buying experience ever! No pressure, and I got a great car for a great price! Kudos to the Finance Manager also!
Louis was great! Very helpful and accommodating and made the process super smooth. Easy to work with.
Super friendly and very easy to work with. We were looking for trucks for almost a month and was finally able to track one down that fit my budget! Could not recommend enough!
Excellent service! Denis Esapa was fantastic! Also enjoyed working with Armed... Thanks Jim Ellis Ford!
Louis was wonderful to work with and a great communicator throughout the buying process! He is also a just a joy to be around!
The dealership had to offer a wide selection of vehicles. The sale was done in a very respectful and professional way. Louis did an outstanding job stanying on top of everything and making sure all we need is perfectly fulfilled.
I received the most professional service at the Sandy Springs location this afternoon. From the reception sll the way to driving off the lot in my brand new Ford Excape. My sales agent, Denis Esapa was knowledgeable and patient with all my questions. Mr. Thomas, the finance director went over all the financial details with me. The best overall experience!! Thank you for a great service.
Buying a car is easy and stress free. Made my decision easy. I definitely recommend it.
Friendly and courteous staff. Answered our questions. Sold the car for the advertised price. Pleasant experience.
The team at Jim Ellis has been excellent and delivered a wonderful car shopping experience.
Dealership has a lot of new and used cars that are very cheap, reliable and extremely clean. The staff are very professionals, courteous, friendly and always ready to help. I'm glad I bought my 2022 highlander from them. I will definitely buy from them again and I recommend the dealership to anyone that want a stress free buying experience.
The stafff was excelent in my purchase of the 2024 Bronco. We had 3 trade ins as well and applied ot the purchase. Armen the manager was superior in assisting my, as was my salesmen Michael Buck and my finance manager Andre. 100% satisfied with the team.
Wonderful salesman , we all had a very pleasant experience . Great vibes ! Thank you so much .
Jay did a great job and listened to all my suggestions, which I really appreciated. I would definitely buy a car from him again.
Chris was a delight in providing me the information I needed when looking for my new car. He was a breath of fresh air and so patient. He answered all my questions, even if they were stupid questions. I would recommend Chris to anyone who just needs guidance and more information about the entire car process.
I recently had the pleasure of working with Mr. Chris Bell while researching the Ford Bronco, and I can't say enough good things about my experience! Chris was incredibly helpful and knowledgeable. He took the time to listen to my needs and preferences, providing me with all the information I needed to make an informed decision. - Malik D
I had an amazing customer service experience when making my purchase with literally every team member! LT was great and made the process quick, easy and seamless! Would definitely recommend to family and friends.
Great group of salesman. Just couldn’t get the deal done. I was in communication with Chris Bell for several days about getting the truck and he was awesome through the whole process.
Great people. Awesome people to work with. Had my car ready to look at when we arrived. Process of buying a car was very easy and smooth. Awesome Ford dealer!!
The process was very very quick and I was able to lease a new car in no time.
The sales people were very friendly and helpful. Ms. Destiny was nice and is the best.
I had the opportunity to work with Jay Wiggins at Jim Ellis for my recent purchase of an F150. This was my first pickup truck purchase and I could not be happier or more satisfied with my experience! Jay was very knowledgeable, understanding and approachable. He made me feel important, while also listening to my past experiences at other dealerships and setting realistic expectations of how the buying process works now after the pandemic. I would recommend Jay to anyone looking to purchase a vehicle - especially a Ford from Jim Ellis in Sandy Springs. We’ll be talking with ...
it was great they were so accommodating and helpful during the whole process! will come again!
LT was awesome!!!! Great experience . LT was professional, knowledgeable and made buying a car a great experience.
LT made the car purchase experience a joy!!!! LT was Professional, Honest, knowledgeable, extremely personable and a man of his word! Really impressed with LT and the whole Jim Ellis Ford Dealership.
Grateful that Louis was my salesman. He was patient, transparent, and went above and beyond to make sure that I was happy and had a smooth experience. Not always a fan of the car buying experience but Louis definitely made everything seamless and stress free. Would 100% recommend him to anyone looking to buy their next vehicle.
LT helped us navigate the whole process and shared incredible knowledge, experience and kindness. He sure knows how to take care of his people, both customers and staff! Very satisfied with our new vehicle, and future vehicles from Louis at Jim Ellis!
Was a good experience, was only mildly upsold which I totally understand. Salesman was very nice and knowledgeable
Had a pleasant experience. Friendly environment. Took longer than expected, but, all-in-all great. Would recommend to others.
They were very helpful and made the online car purchase process very easy and quick. I had my car the same day as the paperwork was signed! They were very responsive and kept me informed of the process the entire time.
Louis made the car buying experience stress free. He’s a great communicator and pleasant to deal with.
Very friendly and intuitive. Helped me understand what I was able to get and why. Love being informed and helped through processes like this, and there isnt many salesmen like that anymore!
Louis was great to work with! He communicated well and had everything ready to go, when we arrived! I would definitely come back and use him again.
He was so helpful, kind and you could tell her really cares about his customers! Would 10/10 recommend Louis!!
Jay Wiggins is GREAT! Open and will do his best to work with you WITHOUT pushing. A truly wonderful experience.
Louis was prepared, helpful and knowledgeable. The dealership was clean, well stocked and priced nicely. The financing was quick and easy. Andre, the finance director, was professional, thorough and efficient. Mick, the sales manager, personally delivered our vehicle to the airport, which saved us a lot of time and trouble. The whole process was very smooth, and we will definitely consider coming back the next time we want to purchase something else.
We had a great experience at the Jim Ellis Dealership. Louis was amazing! Very respectful and conscientious about our needs. We definitely would recommend buying from this location.
Louis was excellent to work with. Knowledgeable, worked to ensure a good outcome, and was very efficient / respectful of our time. One of the best car buying experiences we’ve had. Thanks Louis!