Contact Our Atlanta Ford Dealership

We love hearing from Ford enthusiasts in Sandy Springs, just like you! Contact Jim Ellis Ford Sandy Springs today with our convenient online contact form and get the answers you need for all things Ford! Whether you are looking for help on your next new Ford vehicle, service on your current Ford vehicle, or news about upcoming Ford vehicles, we’re here to help. Our award-winning customer service is maintained one question at a time, and we can’t wait to hear from you!

How Our Online Form and Contact Information Works

When you contact Jim Ellis Ford Sandy Springs, your information is always safe and secure. We do not share your information with anyone, and the representative that will be responding to you is from our team – not some third-party source.

When you call in, you’ll be greeted by our receptionist. If you have the name or extension of the person you’re looking for, just let reception know, and they’ll get you squared away. Outside of that, they’ll ask if you’re looking to connect with service, sales, or parts. Depending on what you need, you’ll get connected with the appropriate teammate. Here are some answers to a lot of common questions we get around here:

• Can I buy my vehicle online? Make sure to ask about our Jim Ellis Express Way service where you can select your vehicle, apply for credit, value your trade, book a test drive, and receive home delivery!
• Can I schedule service online? Sure, you can! We’re here to make this a convenient experience for you in any way possible. So if you’re at work and can’t come by or take a call, drop us an email and let us know what works best for you!
• Can I order parts online? You bet! If you’re ordering parts online, anticipate a few emails back and forth from our parts department. We pride ourselves on getting you the right part the first time, and with today’s complex vehicles, we’ll want to make sure we’ve got all the information we need from you to get things done fast and accurately.

The Ford Motor Company has enjoyed a legacy of creating some of the most iconic vehicles the world has ever known. It is our privilege at Jim Ellis Ford Sandy Springs to bring these vehicles to you with expert knowledge, courteous service, and accurate responses. So go ahead, contact Jim Ellis Ford Sandy Springs today and let us help you make the most out of your Ford ownership experience.